Onboarding & Services
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Types of Services & Add-ons
Onboarding
Whether you’re a small boutique agency, or a large multimillion-dollar enterprise, our teams are dedicated to helping you find value in Vendasta. Explore
White-Label Marketing Services
You sell, we deliver. Get access to our white-label team of strategists, able to onboard new clients and provide your agency with the horsepower to scale fulfillment – all under your brand. Learn More
Professional Services
Work one-on-one with experts from Vendasta’s Partner Development and Technical teams on product strategy and custom integration, via conference calls or in-market. Explore
Add-ons
Have our teams supplement your agency’s sales & marketing efforts. Includes a custom website creation with store setup, build, and branding. Get in touch
Onboarding
New to Vendasta? Our Success On-Demand and Partner Development teams are ready to help your company achieve your goals.
Basic Onboarding
Basic Onboarding is designed for partners who are new to Vendasta’s white-label platform and resellable products & services on the Basic subscription tier. Alongside our always-growing library of online resources, Vendasta’s Success On-Demand team will help steer you in the right direction based on your top priorities.
What’s Included
Orientation Call (required): Immediately after becoming a Vendasta partner, you’ll be introduced to Success On-Demand, which will help you learn what to expect with your partnership.
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- Review Success on-Demand and expectations
- Review your Priorities
- Dig into priorities to smartly assess which sessions and collateral will assist you in the most efficient manner
- Suggestions of three (3) different training sessions.
Meet the team
We’re ready to immediately help you with your success & support needs. Available 9 a.m. to 8 p.m. ET weekdays, and 2 p.m. to 7 p.m. ET on weekends.
Kayla Zieske
Success Team Lead
Sarah Shell
Key Account Manager
Dallas Bobryk
Support Technician
Erin Bowman
Support Team Lead
Taylor Bolin
Partner Success Manager
Brayden Fehr
Support Technician
Leon Simpson
Support Technician
Dylan Erikson
Partner Success Manager
Naresh LaBar
Key Account Manager
Dumiso Mpofu
Key Account Manager
Professional Onboarding
Professional Onboarding is designed for partners who are new to Vendasta’s white-label platform and resellable products & services on the Professional subscription tier. Alongside our ever-growing library of online resources and our always available Success On-Demand team, for the first 90 days from the start of your subscription, Vendasta’s Partner Development team will help steer you in the right direction based on your top priorities.
What’s Included
Orientation Call (required): Immediately after becoming a Vendasta partner, you’ll be introduced to Success On-Demand, which will help you learn what to expect with your partnership.
-
- Review Success on-Demand and expectations
- Review your Priorities
- Dig into priorities to smartly assess which sessions and collateral will assist you in the most efficient manner
- Suggestions of different training sessions or resources.
Advice on go-to market, product, and pricing strategies from our Partner Development Team, for the first 90 days from the start of your subscription.
Enterprise Onboarding
For many large enterprise partners, we know that onboarding should not be done conventionally. It’s not only about teaching your team how to use the Vendasta platform. Onboarding is a process of affirming your purchase and partnership, and integrating your team at a pace that builds value and ensures long-term success.
What’s Included
With the help of your Partner Development Manager, for the first 90 days from the start of your subscription, you’ll receive:
- Assistance with the setup of your Vendasta Enterprise platform. This includes branding, markets, custom URLs, team roles and permissions.
- Assistance with Marketplace setup and the build of your public store.
- Advice on go-to market, product, and pricing strategies.
- Guidance on customizing and managing email campaigns.
You will also receive ongoing access to resources including:
- Vendasta’s Success On-Demand team
- Resource Center
- Content Library
Onsite Onboarding Add-on
Face-to-face onboarding from our experts to yours. Our team of local experts will expedite your go-to-market strategy in a 2-day training session. This optional add-on is designed for partners on the Enterprise subscription tier.
What’s Included
- In-market pre-planning meeting prior to visit, and leadership meeting to finalize session items and review training agenda.
- Agenda Items
- Platform
- Products & Packages
- Marketing Automation
- Operations & Fulfillment Workflow
- Role Play
- Live Practice
- In-Field Sales Calls
Professional Services
When you win, we win. When there is a major sales opportunity in your pipeline and you want to develop a custom strategy with our assistance, our Professional Services allow you to work with our world-class Partner Development team.
Available Professional Services
Partner Strategy Consultation
Our industry leading, ‘feet on the street’ digital sales experts will provide curated session(s) that are integrated with what you’re selling and who you’re selling to. Success-focused sessions to pitch the packages you’re selling and use the tools in your toolkit.
What’s included
Monthly or one time sessions with a Partner Development Manager for guidance on your go-to-market and sales strategy. Topics range in variety to fit your needs and can include:
- Local marketing and current changes
- Customer journey training
- Conducting a needs based conversation using data
- Strategic recommendations
- Showing success & ROI with reporting
Price: $150 per session
Subscription: Basic, Pro, or Enterprise
Location: Remote or In-Market (additional charges apply)
Already a partner? Contact us to purchase your next Partner Strategy Consultation session.
Technical Consultation
Thinking of a technical integration with Vendasta? Using your developers alone is an option, but you could run up against ‘set in stone’ roadmaps, developers unfamiliar with the Vendasta tech stack, or even changes that need to be done on the Vendasta end to make a vision possible. Utilizing Technical Consultation services is like having Vendasta senior engineering staff working for you. You’ll benefit from drastically reduced development time, Vendasta-side changes end to achieve your vision, and the development experience our senior staff bring to any project.
What’s included
- API consultation
- CRM integrations
- SSO integrations
- Custom SDK development
- Prioritized feature development
- Prioritized listing sources integration
- Prioritized API development
Price: Varies by scope of project. Contact us to schedule a consultation call.
Subscription: Basic, Pro, or Enterprise
Location: Remote or In-Market (additional charges apply)
Already a partner? Contact us to purchase a Technical Consultation session.
Save time and sell faster with ready-made marketing collateral
Boost sales with our expanding library of white-label marketing materials.
- Gain access to our repository of ready-to-go marketing collateral and technical documentation
- Download white-label videos and customize them with your own brand
- Access all of our original artwork and design assets
Get the confidence to sell digital with weekly webinars
Sign-up for our weekly webinars to get the latest tips about selling digital solutions.
- Hear about successful sales strategies from our partners and sales experts
- Get suggestions on how to position your products to maximize your revenue
- Ask questions and chat with experts about specific challenges facing your agency
A real person is only an email or phone call away
Our Success On-Demand team is dedicated to making this the best B2B partnership you’ve ever had. Contact us during business hours or submit a ticket to our support system if questions or issues arise.
Request a demo
Our sales team will reach out to connect with you at your earliest convenience.
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