Marketplace / Reputation Management
Reputation Management

Reputation Management

Online reputation management software for agencies

feature screenshot of reputation management software

Help local businesses manage their online reputation

Reputation Management is white-labelled software that allows your agency to monitor and manage every aspect of a local business’ online reputation – including reviews, listings, and mentions.

Give your clients insight into what the online community is saying about them—monitor customer reviews, and get notifications whenever their business is mentioned on the web. It also identifies missing or inaccurate online listings, allowing you to improve their visibility in local search.

Get automated alerts when new information is found, and receive weekly progress reports that make it easy to show your agency’s return on investment.

Reputation Management brings all of the factors that contribute to a local businesses online presence into one place, so you and your clients can take control of their online reputation.

Insights into a business’ online reputation

Manage your client’s online reputation from a single place

Compile reviews from dozens of sites so you can easily see what’s being said about a business online. Plus, use competitive benchmarking to see how they stack up to the competition.

online reputation dashboard to manage reviews, listings presence, social media mentions and competitor tracking from one place
listing directories and reviews

Help businesses show up where people are looking

Improve search rank by identifying online business listings that are inaccurate or missing from essential directories like Google, Facebook, and Bing.

See what customers are saying all over the web – good and bad

Monitor and get alerts when the business is mentioned in a variety of sources, including news sites, blogs and social networks. Plus, highlight the most positive and negative mentions using automated sentiment analysis.

web monitoring for mentions about a business
monitor online reviews and generate report

Automatically monitor and report

Keep on top of online activity affecting the reputation of a business, including reviews, listings and social media, helping you make expert recommendations, and provide proof-of-performance.

Review & Listing Sites Monitored

reputation management supported websites
411.com
Cars.com
Citysearch
DealerRater
Doctor.com
Edmunds
Expedia
Facebook
Glassdoor
Google
Health Grades
Houzz
Indeed.com
Kudzu
Local Edge
Merchant Circle
MySask411
N49
Open Table
RateMDs Doctors
Superpages
SureCritic
TrueLocal
Vitals
Yahoo! Local
Yellow Book
Yellow Bot
YellowPages
ZipLocal
ZocDoc
Zomato

…and many more.

Reputation Management software features

Monitoring
Online review monitoring Monitor customer reviews from dozens of major and vertical-specific review sites
Online mention monitoring See when your clients’ businesses are mentioned online, with sentiment analysis
Online local listings management Identify local business listings that are inaccurate or missing on up to 90+ online directories and review sites
Automated alerts Alerts are sent when new information is found. These can be configured, allowing you to control the triggers
Employee monitoring Monitor employees twitter activity
Reporting
Executive report Receive reports that highlight recent activity in every aspect of the business’ reputation, including new reviews, mentions and changes to listing information across the web
Competitive benchmarking Compare how frequently a business is mentioned versus its competitors and track social activity
Word cloud Monitor the word cloud to identify what words are being used most in reviews
Trending keywords Track words that have begun to appear in reviews more frequently than they used to
Review API Utilize our powerful REST and JSON APIs to integrate review details and statistics with your own dashboard
Review Display Widget Pro Display reviews from trusted sources on your clients’ websites

Benefits of a white-label agency tool

Resell Reputation app as your own

Sell it as your own

Your agency logo, your name, your colors, your price. Reputation Management is 100% white-labelled, giving you a profitable way to provide reputation management services under your own brand.
Service models to fit your workflow with business clients

Collaborate on any level

Online reputation management that adapts to you and your client’s needs: Manage a business’s reputation together with them, do it all for them, or let them do it all themselves.
Ready for team collaboration for multiple clients

Serve multiple clients from one place

Managing the reputation of multiple clients requires coordination and efficiency. With Concierge, your team will be able to manage all of your clients’ reputation effortlessly.
Vendasta Platform

Available for resale on the Vendasta Platform

A complete "agency-in-a-box", Vendasta's white-label platform is the best way to provide marketing solutions to local businesses. Become a partner today.

Request a demo

Our sales team will reach out to connect with you at your earliest convenience.

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